Client Satisfaction Survey Form (#26)

Client Satisfaction Survey


The purpose of this form is to receive feedback from clients regarding the iPLANT Operating System. IRGA Digital Sdn Bhd is constantly working towards the needs and betterment of their customers. Therefore, we would appreciate it if you could tell us about your recent experience with the product/ service. This survey comprises of 10 questions and will take less than 10 minutes to complete. Rest assured that the data we receive from this survey is safe and will be used to improve future customer service strategy. Thank you so much for your time, do look forward to our future service.

Assurance of Confidentiality of Survey Data

IRGA Digital Sdn Bhd is firmly committed to maintaining the confidentiality of individual respondents’ data obtained through this Customer Satisfaction Survey.

Procedures for Maintaining Confidentiality

  1. All those who are involved in the survey and reporting of results shall agree to this assurance of confidentiality. 
  2. All survey administrators shall keep completely confidential the names of respondents, all information or opinions collected, and any information about respondents learned incidentally. Individual responses or data potentially traceable to an individual will not be shared for any purpose. Survey administrators shall exercise reasonable caution to prevent access by others to survey data in their possession.